Frequently asked questions
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General
What is ViftChat?
ViftChat is a Danish communication app with end-to-end encryption, built in Europe. It gives you encrypted 1:1 conversations, groups, rooms, and a social feed (Circles) — all with full control over who sees what.
Is ViftChat free?
Yes. All core features are free: encrypted messaging, groups, rooms, Circles, and tags. There's no time limit on the free plan. Premium gives extra features like Digital Locker and more storage.
What's the difference between a group and a room?
Groups are for tasks that need solving (the weekend trip, the party, the project). They have smart tools for coordination and planning. Rooms are permanent — they're for communities that belong together (your friends, the board, the team). You can come and go without pressure.
What are Circles?
Circles is ViftChat's social feed. You can share photos, videos, and text with your contacts — but unlike social media, you choose exactly who sees each post via tags. No algorithms. No strangers.
What are tags?
Tags are a way to organize your contacts. You can create tags like Family, Work, Close friends, or Football team. When you post to Circles or use contextual profiles, tags determine who sees what. Tags are 100% private — nobody can see what you've tagged them as.
Privacy & Security
Are my messages encrypted?
Yes. All messages in ViftChat are end-to-end encrypted using the Signal Protocol. This means your messages are encrypted on your phone and can only be read by the receiver. No intermediary — including ViftChat — can read them.
Where is my data stored?
All data is hosted on servers in the EU. Your data never leaves Europe. We are a Danish company and follow GDPR and European law.
Do you sell my data?
No. Never. We don't sell data to third parties, advertisers, or anyone. Our business model is Premium subscriptions — not your data.
Can ViftChat read my messages?
No. Your messages are end-to-end encrypted. This means even we cannot read them. The server stores only encrypted data it cannot interpret.
Do you show ads?
No. ViftChat has no ads and never will. We make money from Premium subscriptions, not from your attention.
Can I delete my account?
Yes. You can delete your account at any time. All your data is removed completely from our servers. It's your right under GDPR, and we make it easy.
Premium
How much does Premium cost?
Premium costs $14.99 per month or $74.99 per year. That's less than a cup of coffee per week.
What do I get with Premium?
Digital Locker (encrypted document drive), 20 GB storage instead of 80 MB, 5 contextual profiles instead of 1, file sharing with time limits and one-time viewing, and priority support.
Can I cancel anytime?
Yes. No commitment period. You keep Premium features until your current period expires.
What happens when I cancel?
You keep Premium until your current billing period expires. Then you automatically switch to the free plan. Your messages and contacts remain — you only lose access to Premium features.
Technical
Which phones does ViftChat support?
ViftChat is available for iPhone (iOS 16+) and Android (Android 10+). A desktop version is on the way.
Can I use ViftChat on a computer?
Not yet. ViftChat is currently available as a mobile app only. A web and desktop version is planned for the future.
How do I log in?
You log in with your phone number via a one-time code (SMS). No password to remember or forget.
Can I use ViftChat on multiple devices?
In the first version, ViftChat supports one device per account. Multi-device support is in development.
What is a contextual profile?
A contextual profile lets you show different information to different contacts. You can create a work profile with title and company name, and a friends profile with a different picture and a fun bio. The right people see the right profile — automatically, based on tags.